Professional Computer Support Ltd - Privacy Policy

This privacy policy explains how we use information when a visitor uses our website. Professional Computer Support Ltd, wish to assure our website visitors that we respect privacy and take data protection seriously. We have taken suitable measures to safeguard and secure data collected through our site. We achieve this with site encryption (identified with the green lock in the address bar) and controlling access to any information that our company collects, by ensuring access is minimal and certainly no more than necessary, using the principle of least privilege

What information we collect

We collect information when a visitor voluntarily completes an enquiry form requesting information regarding our products or services. Website usage information is collected using Google and Bing Analytics, which are used to help improve the delivery and visitor experience of the site. This information is purely for;

• Our own internal records
• To improve the products and services we provide.

We do not under any circumstances add this data to any mailing lists, or pass to any other party

Cookies and how we use them

Below are the cookies used when a visitor, comes onto to our website. Cookies allow us to analyse and monitor visits and interactions in a non-identifiable way, and are stored on the visitor hard drive.

• _ga stores client ID – used by Google Analytics which is a non-personally identifiable ID representing a user.These are used to analyse web traffic
• _gat_gtag_ – used by Google to identify how many visits are made to the website.
• _gid - used to identify if the user is unique.
• __session & _SESSID- used to remember items.

Session cookies – store details while the user is accessing the website, and expire once the browser is closed. Persistent cookies – remain on the visitor’s computer and can be accessed and used (such as login details).

We do not under any circumstances add this data to any mailing lists, or pass to any other party

Controlling Cookies

A visitor can use their web browser to prevent our website from storing cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies However in some circumstances, features may not function as a result

Changes to our privacy policy